Thank you for choosing Crownora Home LLC. We currently offer shipping services only within the United States and do not support orders for delivery outside the U.S.
- Shipping Coverage
Our shipping service covers addresses within the United States that fall within our carriers’ service areas.
We do not currently ship to:
Countries or regions outside the United States;
International destinations;
Certain special addresses where package delivery is not feasible.
If your address is subject to shipping restrictions, we may contact you during the order processing stage.
- Shipping Carriers
Depending on the destination, package size, weight, and shipping conditions, we may use the following carriers:
USPS (United States Postal Service)
UPS
FedEx
We select the appropriate carrier based on the specific circumstances to ensure safe and timely delivery.
- Order Processing Time
Orders are typically processed and handed over to the carrier within 1–3 business days after successful payment.
Order processing time excludes weekends and U.S. federal holidays.
Once the order has shipped, you will generally receive a notification containing tracking information.
- Delivery Time
Estimated transit times for orders within the United States are as follows:
Shipping Method Estimated Transit Time
Standard Shipping 3–7 business days
Remote Areas or Special Addresses May require additional time
Actual delivery times may vary due to weather, holidays, carrier operations, address remoteness, or other uncontrollable factors.
The delivery times provided are estimates, not guaranteed delivery dates.
- Tracking
Once the order has shipped, we will provide tracking information where applicable.
You can use the tracking number provided by the carrier to check the status of your shipment.
If tracking information has not been updated for an extended period, or if you have not received your package past the estimated delivery date, please contact us, and we will assist you in checking the status.
- Shipping Address
Please ensure that the name, street address, city, state, and ZIP code provided when placing your order are accurate.
If a package is returned, requires re-delivery, or incurs additional fees due to an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be responsible for the associated costs.
If you need to change the shipping address after the order has shipped, please contact us as soon as possible. As orders may have already entered the processing or shipping stage, we cannot guarantee that address changes can be made.
- Delayed or Lost Packages
While we strive to ensure orders are shipped promptly, the delivery process may be affected by weather, natural disasters, holidays, carrier delays, or other factors beyond our control.
If your package is marked as delivered but you have not received it, please first check your doorstep, mailbox, parcel locker, and other secure drop-off locations, and verify with family members, neighbors, or property management.
If you are still unable to locate the package, please contact us, and we will assist you based on the specific circumstances.
- Contact Us
If you have any questions regarding delivery, tracking, or order status, please contact us:
Address:
1539 S Wolf Rd, Apt 105
Prospect Heights, IL 60070
Phone: +1 857-349-7475
Email: hello@crownorahome.com
